| Question: | I received a copy of my tour request by email. It says this is not a confirmation. When will I receive
my confirmation? |
| Answer: | Dog sledding depends on the cooperation of the weather and plenty of snow!
To be fair - we only confirm your tour when we are 100% certain there will be snow on the trails the day you requested.
Typically we will confirm or cancel the Monday prior. Always check the home page of the website for updates on the current conditions. If there isn't any snow - we can't go! |
| | |
| Question: | Tour time - will I always get the tour time I requested? |
| Answer: | We do our best to confirm you &
your guests on the time you request. However if you request a tour for (4) guests at 1:00PM and we only have room for
(2) you may be confirmed on a tour at 11:00AM. Please be flexible when requesting the tour. Be sure to share this with
all your guests. |
| | |
| Question: | Do you have a wait list? |
| Answer | What
we suggest is that you watch the home page on Wednesday, Thursday and Friday before the weekend. Most people cancel
then and we open up the calendar when guests cancel. We do not have the ability to maintain a wait list because most
of the time guests make other plans. |
| | |
| Question | Are you carting now when there isn't
any snow? |
| Answer | We offer a dog carting tour in the spring and fall. In the winter we may offer dog carting if there is no snow.
We are only able to cart if the conditions on the trail are safe. If there is ice, mud or rain we do not cart. |
| | |
| Question Carting | How do we book a dog carting
tour? |
| Answer Carting | Dog carting tours are available to book in the Spring and Fall. Typically
April & May and then in October & November. |
| | |
| Question | Do you know when it will snow? |
| Answer | No! If we did we would be very special!
|
| | |
| Question | What
does a paw on the calendar mean? |
| Answer | The Paw indicates we are either sold out or not operating that day or those
hours. |
| | |
| Question | What if we are booked for snow sledding and you are going to be dog carting? |
| Answer | We will email you to let you know we are dog carting. We ask you to confirm in writing that you are coming
to see the Huskies and would like to cart. If you only wish to snow dog sled you must either cancel your tour or move
to another date in the future. |
| | |
| Question | What if we are interested in dog
carting and wish to confirm that now? |
| Answer | We will open dog carting reservations in April 2013. |
| | |
| Question | How do I make
a reservation? |
| Answer | All
reservations for snow sledding are made on-line when we open after December 16, 2013 |
| | |
| Question | How
do I know what dates and times are available? |
| Answer | We
post an online reservation process with a calendar to select dates and times. This will be available after December
16, 2013 |
| |
| Question | How
much does a tour cost? |
| Answer | For
the 2012-2013 Season $35 for 5 - 10 year old $60 all other . Tour pricing for Wnter 2013-2014 will be posted online
in November. |
| |
| Question | How
do I pay for the tour? |
| Answer | Payment
for your tour is CASH only at check in the day of the tour (we are not able to accept checks) Reservations
are guaranteed online with a credit card. The card is only used if you no show without canceling by email 48 hours prior |
| |
| Question | Do
you accept Credit Cards |
| Answer | We
do not have the ability to accept credit cards on site the day of the tour. |
| |
| Question | How
do I cancel a reservation? |
| Answer | Instructions
to cancel will posted after December 16, 2013. Always in writing and 72 hours prior to your tour |
| |
| Question | When
do you operate? |
| Answer | Snow
Sledding Sundays 10AM - 4 PM Holidays 10AM - 4 PM |
| |
| Question | What does mushing mean? |
| Answer | Please click here for the What is Mushing information |
| |
| Question | How
long is the tour? |
| Answer | The
entire experience takes about one hour. This includes check in time, signing the waiver, instructions on how to
mush the sled, and meeting the Huskies. |
| | |
| Question: | How many sleds go out? |
| Answer: | *ONE* We use one sled. Guest take turns riding on the back as the
musher and sitting in the basket as the passenger. There are two people on the sled at one time. Often smaller
children will ride in the basket with a parent. |
| |
| Question | How many guests are on each tour? |
| Answer | Snow Sledding 6-8 guest participate taking turns
like a relay riding in the basket or mushing the dog sled One guest rides in the basket while the other is the "driver"
mushing the sled. If you are a party of 2-4 you will be on the tour with other guests.
If you wish to be on the tour by yourself, Private Tours are available you basically pay for the entire hour. Only your
small group is booked on that tour. |
| |
| Question | How can I go out with just my family? |
| Answer | You can book a private tour. It will be on
the pricing Tab after December 16, 2013 |
| |
| Question | What if I don't want to mush the sled and just ride? |
| Answer | Guest are welcome to come and ride along snow sledding
- The cost is the same $60 per person and we will have another guest or one of our guides mush the dog sled for you. |
| |
| Question | What
do I wear to go dog sledding or carting? |
| Answer | Winter
Sledding is COLD - Warm clothes! Whatever you would wear to go skiing, snowmobiling! Gloves & Hat are a must - it's
cold! You will also get very furry playing with the huskies so be prepared! **NOTE** if
you are not properly dressed for example wearing sneakers, and not wearing gloves, you may not be allowed to go
out on the tour. |
| |
| Question | How many dogs are used to pull the sled? |
| Answer | A team of 6-10 Huskies can be used (each can pull
50 - 70 pounds) |
| |
| Question | What
kind of sled dogs do you use? |
| Answer | Our
dogs are Siberian and Alaskan Huskies |
| |
| Question | Are the Huskies friendly? |
| Answer | Absolutely! In fact they love meeting
people, and love what they do! |
| |
| Question | Are your Huskies pets? |
| Answer | Absolutely - many of our fur-friends sleep inside on a bed! |
| |
| Question | How
old are the huskies? |
| Answer | Anywhere
from 1year to 10 years |
| |
| Question | Do
you have any rescues? |
| Answer | Yes,
more than half our Huskies are rescues with amazing stories that they will share with you. |
| |
| Question | Where
should we stay if we are coming overnight? |
| Answer | We
recommend the Inn at Pocono Manor |
| |
| Question | Do
we have to be guests of the Inn at Pocono Manor to dog sled? |
| Answer | No, but we do
recommend it! |
| |
| Question | How
early do I need to arrive for my tour? |
| Answer | Please
arrive 30 minutes prior to check in and receive your training. As a courtesy to all our guests we will take the
tours out on time. |
| |
| Question | What
if we are late for the tour? |
| Answer | We
operate on-time as courtesy to our guests and will do our best to accommodate you at another time. |
| |
| Question | What
other things can we do in the Pocono's ? |
| Answer | See
the Pocono Tourist Board Site The Pocono's are a vacation wonderland. |
| |
| Question | Where can we eat in the Pocono's? |
| Answer | See the Pocono Tourist Board Site |
| |
| Question | Do
you have a photographer on site? |
| Answer | Yes,
we will take photos for you with your camera. We also take our own photos and post them online for you to view and purchase.
**NOTE** Camera phones are permitted. We do not permit iPads to be used as a camera on the tour. Please use your
camera phone or regular camera on the tour. |
| |
| Question | How long is the dog sled season? |
| Answer | We operate as long as we have 4"-6" of
snow. Typically Dec 20 - Feb 28. 2013. 2012 was the first year we have not had
snow all season. We are planning on a white and snow 2012-2013 season. Think snow! |
| |
| Question | Are
there things to do at the Inn at Pocono Manor ? |
| Answer | Yes, please
see their website for info (Spa, Manor Sports, Sporting Clays, Cross Country Skiing) |
| |
| Question
| Where can I find directions? |
| Answer | Please
click here for Map/Directions Tab We are located on Manor Drive behind Manor Sports. We are located at N41 06.064' W075.22.545'. 314 at 611 is
closed please follow directions on our site to avoid the construction. |
| |
| Question | Are there any Bed & Breakfasts in the area |
| Answer | Frogtown Inn in Canadensis |
| | |